Terms & Conditions

In the event of a rejected fingerprint card(s) after being sent, reviewed, and submitted to the appropriate entity, we will conduct another fingerprinting session for the client within 30 days of the last appointment.

No charge will be assessed for the processing of the fingerprint card. A subsequent travel fee will be charged if mobile service was requested.

• Payment must be received prior to the appointment to secure your appointment time.
• For all mobile appointments. If you have a scheduled appointment, it is imperative that you keep your appointment time. A late fee of $5 will be charged for every 5 minutes beyond the set appointment time. If the client fails to show up to the appointed time and place, THERE WILL BE NO REFUND! You will need to book and pay for another appointment.
• If the client fails to follow the directions of our technicians during the appointment and cause fingerprints and/or the FD-258 card to be unusable, the client will be charged for a replacement card plus processing fee.
• Additional fees are to be paid in full prior to the completion of the appointment.
• If customer fails to comply, termination of the appointment will result.

Fees are NONREFUNDABLE!!!